'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

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    Food - "Pound of Wings? Ok, you got it."
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    Font - Pound of Wings? Ok, you got it. S OC I worked as a cook at a chain restaurant that had a 'wing night' where you could get a pound of wings at a discounted price. We didn't actually weigh the wings, our specs said eight wings to a pound. Four drums and four flats.
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    Font - One night a table comes in and everyone orders a pound of wings. A little while after the wings go out, the server comes back a little flustered and explains there has been a complaint.
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    Font - Apparently, one of the guys at the table complained that it was 'obvious' that he didn't get a pound, because it would be a huge coincidence if everyone's pounds led to the same number of wings on each plate. He insisted that the server go and weigh these (already discounted) wings to make sure he was "getting what he paid for".
  • 05
    Font - So we weighted it. Sure enough it was not a pound. It was a pound and a half. We tell the server to bring it out and tell him he's getting more than a pound. She says " no. He paid for a pound, he's going to "get what he paid for"" and threw two of his wings in the garbage and re-weighted the food. Still over. Throws another one out. Bang on 1 pound of wings.
  • 06
    Font - So she brings back out his 5 wings and calmly tells the gentleman "here are your wings sir. You were right, there was more than a pound there. So we threw the other ones out. Good catch". When they ordered a second round, he didn't complain that everyone got 8 wings to a "pound".
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    Font - Edits: Obligatory thank yous to everyone. I've never had a post generate this much discussion or get this much attention. Nor have I ever gotten anything like this number of awards. Thank you kind strangers.
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    Font - On the size of the wings: You can buy 6-8 count wings if you shop around a little bit. Like shrimp, for example, wings are sold by their "count" of pieces per pound. This place made wings (and burgers) their signature items. Yes, they were very large wings, which were then double breaded.
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    Font - On the fact that they ordered a second round: This is not unusual. If you've ever worked at a wing joint, you would know that people will order round after round of wings. Minus the bones, there is not a lot of food there compared to, say, a steak or a chicken breast.
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    Font - On throwing the food out: we got staff meals and no one was terribly interested in eating food that was already pawed over by someone else. Plus, cooks rarely go hungry. There was plenty of fresh food on the line. We certainly were not going to put them on some other customer's plate. Thanks everyone. Glad you all enjoyed this so much.
  • 11
    Font - PenFifteen1 That reminds me of the bartender story with the "whiskey neat" which should have been 1.5oz or a shot. The bartender heavy poured (gave him extra for free) and the guy complained saying it looked a little light. Bartender takes out a shot glass, pours the rocks glass into the shot glass spilling the excess on the bar, puts it back into the glass and wipes up the extra. 5.8k Reply Share
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    Font - V CptHampton I would get that a lot when I was a bartender, we used some pretty wide rocks glasses (iirc they were 16oz Manhattan glasses) so a single neat looked really short. I would always pour pretty heavy to try and mitigate the visuals of it, so when people would complain that I didn't pour enough I would say "Look, if you want me to measure it out exactly you're gonna be sorely disappointed" 3.0k Reply Share
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    Font - Cowboy Law Restaurants that include an equal number of drums and flats in each order of wings are heroes. Full stop. 3.7k Reply Share
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    Font - CaptBranBran I went to a bar once and ordered six wings, expecting three drums and three flats. But no, I got six full wings, three chickens worth, six drums, six flats, and six of those wing tip things. 1.6k Reply Share
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    Font - OptimusSublime As someone who has (had) wing Wednesday at work I am always amazed at how heavy chicken wings are. A few wings later and you're over a pound. It's crazy. I'd definitely be happy with 8 wings. 595 Reply Share
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    Font - kevinleethree That's why buffalo wild wings switched back to number. But now they say "around 10" per order or whatever.. 253 Reply Share
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    Font - CONTAINS RECYCLED PARTS MikeyRidesABikey. hope that the patron was sufficient chagrined to leave a good tip. Edited to add: Assuming this is in the U.S., which isn't necessarily a given. 2nd edit to add: 3lbs of wings per person. Probably the U.S., even discounting bones. 109 Reply Share
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    Font - migetman46 3 yr. ago Oh god being a former cook this bring a huge smile to my face. Way to go for that server! Most servers I've come in contact would never do this
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    Rectangle - cmndrhurricane But why not just say "8 wings" instead of a pound"?

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